FAQ
Products
Do you have printed patterns?
Do you have printed patterns?
Yes, and I am continually working on offering new printed patterns.
SHOP PATTERNS
Do you have On-Demand workshops?
Do you have On-Demand workshops?
Yes! I have quite a few on demand workshops, as well as video tutorials that are available to purchase with all of the Color Collective quilt patterns.
SHOP ON-DEMAND WORKSHOPS
Orders
How do I log into my video courses?
How do I log into my video courses?
Help, I can't find my download!
Help, I can't find my download!
Please ensure you download on a desktop, or know where your downloaded files live on your smart phone or tablet.
Please double check your spam folder, as the email with the link may end up there.
You can also try logging into your account to find your downloadable files.
NOTE: If you use a phone or tablet to download, it goes into a download folder on the device, and honestly is hard to find!
If you still cannot find it, contact me and I'll be happy to help.
I get an error when trying to download my file...
I get an error when trying to download my file...
There is a limit to the number of times you can download a file (5 times).
If you’ve hit that limit, you may see a ‘forbidden’ error message. Please email me for assistance.
Can I get a refund?
Can I get a refund?
As all pattern and workshop content is available immediately upon purchase, I can not offer a refund. View my refund policy here.
However, if you have accidentally bought a pattern or class twice, please contact me and I can issue you a refund!
Workshops
Do you work with quilt guilds?
Do you work with quilt guilds?
I'd love to work with your guild to present a lecture or teach a class! Please visit the workshops page for more info.
GUILD WORKSHOPS
Will you be willing to travel to teach?
Will you be willing to travel to teach?
At this time I am offering classes on Zoom only.